Welcome to YLA. We are committed to protecting your privacy and handling your data with care, transparency, and compliance with applicable regulations, including the General Data Protection Regulation (GDPR).
This Privacy Policy describes how we at Eurotech FZCO (“YLA,” “we,” “us,” or “our”) collect, use, disclose, and safeguard your personal data when you visit www.yla-metal.com, interact with us, or purchase our products.

“Account” means a unique profile created for you to use features of our website, including purchasing products and tracking orders.
“Company” refers to Eurotech FZCO, JAFZA North, st.N306, Plot MO0625, PO Box 61196, Dubai, UAE.
“Cookies” are small text files stored on your device to help enhance website performance and personalization.
“Data Controller” is Eurotech FZCO, the entity determining how and why your data is processed.
“Personal Data” refers to any information that can identify an individual, directly or indirectly.
“Processing” refers to any operation performed on personal data, including collection, storage, and usage.
“Service” refers to the website and online services provided via www.yla-metal.com..
“Usage Data” refers to information collected automatically when you use our site, such as browser type, session duration, and visited pages.
“You” refers to the individual accessing or using our website or services.

Company Name: Eurotech FZCO
Registered Address: JAFZA North, st.N306, Plot MO0625, PO Box 61196, Dubai, UAE
Email Contact: it@yla-metal.com

We collect the following categories of personal data:

• Name and contact details (email, phone, shipping address)
• Order and transaction details
• Marketing preferences (only if you opt-in)
• Communication records (e.g., customer support emails)

When you browse our site, we collect:

• IP address, device type, browser type, referring URLs
• Page visits, time spent, and interactions on the website

We use cookies and similar tracking tools to:

• Enable essential website functions
• Analyze performance
• Personalize experiences
• Support advertising campaigns via platforms like Google and Meta
  You can manage cookie preferences at any time via your browser or refer to our Cookie Policy.

We process your data based on the following grounds:

• Consent– for email marketing and cookies, only if you have opted in
• Contractual necessity – to process and deliver your orders
• Legal obligations– for accounting, invoicing, and tax compliance
• Legitimate interest– to improve services and protect our business

We use your personal data to:

• Process and deliver orders
• Communicate order confirmations, shipping updates, and service notices
• Respond to inquiries and support requests
• Send newsletters and promotional materials (only if opted in)
• Analyze website traffic and user behavior to improve performance

We may share your personal data with trusted third-party service providers:

As we operate from the UAE and use international service providers, your data may be processed outside your home country. We ensure that adequate safeguards are in place when transferring personal data across borders, particularly for users located in the EU.

We retain your data only as long as necessary to:

• Fulfill the purposes for which it was collected
• Comply with legal, tax, or regulatory requirements

• Order and account data: up to 7 years
• Marketing data: until you unsubscribe
• Support communications: up to 2 years

If you are located in the European Union, you have the right to:

• Access your data
• Correct inaccurate information
• Request deletion or restriction
• Withdraw consent for marketing
• Receive a copy of your data (portability)
• Object to processing in certain cases

Outside the EU, we still aim to honor your requests where possible. To exercise your rights, email us at it@yla-metal.com.

Our services are not intended for individuals under the age of 16, and we do not knowingly collect data from minors.

We apply industry-standard security measures to protect your personal information, including encryption, secure servers, and access restrictions. While no system is completely secure, we take all reasonable steps to protect your data.

We may disclose your personal data if required by law, regulation, legal process, or government request, or if necessary to protect our rights or the safety of others.

Our website may contain links to other websites not operated by us. We are not responsible for their privacy practices and recommend reviewing their policies before sharing your data.

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the “Last Updated” date clearly stated.

If you have any questions about our use of cookies or this policy, please contact us at:
it@yla-metal.comJAFZA North, st.N306, Plot MO0625,
PO Box 61196, Dubai, UAE